Privacy Policy

Effective Date: 18th June, 2025 Last Updated: 7th August, 2025

We are the Hydrogen Group (hereinafter collectively referred to as “HYDGEN”, “We”, “Us”, “Our”) comprising of the Hydrogen Innovation, Pte. Ltd, Hydrogen Innovation Private Limited, Hydrogen Nexus Private Limited and such other entities as may form part of the Hydrogen Group, from time to time.

HYDGEN respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.hyd-gen.com ("Website") or use our services. By using the Website, you consent to the practices described in this Privacy Policy.

At the outset, note that HYDGEN only collects, stores, processes and deals in any manner with information based on the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.

1. Basis for Information Collection

We collect and process your information only when we have a lawful basis to do so. Depending on the nature of your interaction with us, the basis may include your consent, the necessity to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services.

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2. Information We Collect

We collect two types of information when you interact with the Website:

• Personal information: This is information that can be used to identify you, such as your name, email address, phone number, company name, and other contact information that you provide when you register for an account or contact us.
• Non-Personal information: This is information that does not directly identify you but may include details such as your IP address, browser type, device type, operating system, pages you visited on the Website, and information about your usage patterns.

The information helps us analyze and improve the performance of the Website.

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3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services. We use your information to deliver our services, communicate with you about your account, and respond to your inquiries or requests.
• To personalize your experience. We may use your information to tailor the content and features you see on the Website based on your preferences.
• To develop and improve the Website. We may use non-personal information to monitor the performance of the Website, understand user behavior, and improve the functionality of the Website.
• To send marketing communications. With your consent, we may send you promotional emails or newsletters about our products, services, or updates. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email.

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4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. Cookies are small data files that are stored on your device when you visit the Website. These cookies may be used for the following purposes:

• Essential cookies: These cookies are necessary for the operation of the Website, such as for enabling you to log into your account or access secure areas of the Website.
• Performance cookies: These cookies help us understand how visitors use the Website, allowing us to improve performance and user experience.
• Functional cookies: These cookies allow us to remember your preferences and provide enhanced features, such as language settings or personalized content.
• Advertising cookies: These cookies are used to deliver targeted ads that are relevant to you and may track your browsing activity across different websites.

You can control cookie settings through your browser, including the option to block or delete cookies. However, disabling cookies may affect your ability to use some features of the Website.

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5. Data Sharing and Disclosure

HYDGEN does not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors and service providers who help us operate the Website, process transactions, or send communications on our behalf. These service providers are contractually obligated to use your information only for the services they provide to us.
• Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, court order, or legal process, or if we believe disclosure is necessary to protect rights, property, or safety of HYDGEN, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or another form of Website if another company acquires our assets and the information is subject to a different privacy policy.

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6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you and obtain a copy of that information.
• Correction: You can request that we correct any personal information that is inaccurate or incomplete.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our email or by contacting us directly.
• Data Portability: In certain cases, you may request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@hyd-gen.com.

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7. Children's Data

Our services are not directed to children under the age of 18. We do not knowingly collect or process personal information from children under 18 without verifiable parental consent. If we discover that we have processed a child’s data without lawful basis, we will promptly delete such information from our records. Parents or guardians may contact us to review or request deletion of their child’s information.

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8. International Data Transfers

HYDGEN operates internationally, and your personal information may be transferred to countries outside your country of residence, including the United States. These countries may have different data protection laws than your country. By using the Website, you consent to the transfer of your information to these countries, provided that we take steps to ensure your data is protected in accordance with applicable laws.

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9. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When personal information is no longer needed, we take steps to securely delete or anonymize the data.

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10. Notification of Breach

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 6 (six) hours, and affected individuals without undue delay, in accordance with applicable data protection laws. The notification will include a description of the nature of the breach, likely consequences, and measures taken to address it.

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11. Changes to this Privacy Policy

HYDGEN reserves the right to modify or update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. You are encouraged to review this Privacy Policy periodically for any changes.

For questions regarding these Terms of Use, please contact us at: HYDGEN

• Email: info@hyd-gen.com
• Phone: +65 8310 6430
• Address: 1-56/2, Sahyadri Campus, Adyar, Mangaluru, Karnataka, 575007

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12. Grievances

If there are any questions regarding this Privacy Policy, please write to us at HRgrievances@hyd-gen.com if you are not satisfied with the response, please write to the Grievance and Data Protection Officer.

Any complaints, abuse or concerns with regards to content and or comment or breach of this Privacy Policy shall be immediately informed to the designated Grievance and Data Protection Officer as mentioned below via in writing or through email.

The Grievance and Data Protection Officer shall acknowledge the complaint within 24 (twenty-four) hours and redress the complaints within 30 (thirty) days from the date of receipt of complaint.

Details of the Grievance and Data Protection Officer:

• Name: Chaswin Tauro
• Designation: Lead - HR
• Email: chaswin.tauro@hyd-gen.com

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